ETSY STORE
When you click on any of the Clockwork jewelry featured on my website, a new window will open with my online Etsy store, http://juliakostreva.etsy.com. There you will be able to read detailed information about each piece of jewelry, view several detail photographs, and add the item to your shopping cart to purchase. Etsy also provides a feedback section, seller-buyer conversations, and a way to track your purchase status. Etsy is a really cleverly designed website that allows crafters and craft-lovers worldwide to come together in a tight online community.

PAYMENT METHODS
Credit cards (Visa, Master Card, Discover, American Express) and instant bank transfers are accepted through Paypal.com. Once your shopping cart is updated and you are ready to checkout, Etsy will provide a receipt and direct you to make your payment with Paypal at the end of the checkout process. Please pay promptly. Sorry, no checks or money orders.

SHIPPING METHODS
Shipping rates are marked on the Etsy item page. Your purchase will be shipped with USPS First Class mail. If you would like Priority 3 day shipping (this is trackable), please "contact seller" through Etsy before making the payment and an updated Paypal payment request will be emailed to you.

Please make sure your Etsy and Paypal address are the same. I will ship to your Etsy address unless stated otherwise in the "message to seller" field in your order.

Items are usually shipped in 1-4 days.
Shipping can take anywhere from 4-8 days. It it takes longer than 14 days please let me know.

PROCESS & CARE
Every piece of jewelry is cleaned and constructed by hand with great attention and care. Because the materials are genuine antique clock parts, they are very fragile and one of a kind. Although the greatest care goes into making the jewelry, the pieces are indeed antique and are breakable. Some of the older parts already have hairline cracks or chips. This is part of the charm of my hand crafted antique jewelry.

Please take delicate care of your clockword jewelry. Especially if you travel with them, please be sure to wrap them in tissue or in a paper towel and place inside a jewelry or cardboard box so they can not be smashed, cracked, or chipped. Each clock is one of a kind: materials may be up to 100 years old and each clock face has been specifically matched to a pair out of dozens of variations. These unique works are tuly irreplaceable.

GIFT BOXES
Each piece of jewelry will ship in a gift box with cotton padding.

A multiple item order may be shipped in one gift box to save packaging (better for the environment) but if you'd like each item in separate boxes, if they are gifts for instance, please write "multiple gift boxes" in the message to seller section of your Etsy purchase.

RETURN POLICY
If you wish to return or exchange an item, use the "contact seller" feature on Etsy within 3 days of receipt. Any item to be exchanged must be returned in its original packaging, unused and undamaged within 14 days. Refunds will be paid, less the price of postage. Exchange options can be discussed via email.

Note: Some of the clock parts are nearly a century old, and may have some cracks or chips. This is part of the charm of the jewelry. However, if your item arrives broken or in a state other than described you may return it for a refund. Please let me know within 3 days after you receive your item.

Color of jewelry may look different or darker in life, due to computer monitor variations.